Computer Upgraders

On-Site Services

Wired and Wireless Networking Computer networks for the home and small business can be built using either wired or wireless technology. Computer Upgraders is proficient in setting up types of these networks, addressing the best solution for each individual user's needs. Wired Ethernet has been the traditional choice in homes, but Wi-Fi and other wireless options have become more popular. For businesses that are expanding their technology, Computer Upgraders will evaluate and make recommendations of the best solutions depending on the specificneeds of your business. Networking not only your computers but also connecting all your devices such as copiers, printers, scanners, and any other devices connecting within your network. Call us to set up an appointment for a quick direct solution to all networking needs. Office Set-Up & Software Insrtallation Computer Upgraders doesn't limit our installation services to computer systems, communication and network infrastructure. We can install and configure any IT solutions including software, data storage, cloud computing solutions and many other new technologies. Our emphasis on customer care ensures we provide post-installation training with support and maintenance service standard for all the products and IT solutions we supply. The designers, technicians, project managers and training instructors at Computer Upgraders have extensive experience of IT systems installation and configuration projects for customers of all sizes. Whatever your requirements our technical services team will help deliver personal service for your IT project on a timely basis. Network Wiring & Cabling Network cabling and wiring systems rely on a structured cable system working together. The components of a cabling system include: patch panels for switching functions between router for incoming and outgoing lines, horizontal cables for in-wall installation, and patch cables to connect stand alone computers to outlets and outlets to wiring closets. For housing and storage of network wiring systems, products such as cable troughs, wireways, enclosure cables, rack accessories, and cabling cabinets are also installed. These components protect the wiring and equipment from dust, dirt, water, and oil while simplifying cable management. Computer Upgraders offers a wide range of network wiring products and services needed to design and build an IT infrastructure that will serve your strategic business needs for years to come. HARDWARE & SOFTWARE INSTALLATION The operating system of your computer is an important factor to be considered when we install any new software requested to be added to your system. It is the base program, which is designed to manage the hardware and software resources in your computer. Before we install any software, we examine the configuration of your computer, and compare it to the system requirements of the software. The configuration of your computer must match the requirements of the software to be installed. With fast evolving technology, computer hardware must frequently be upgraded, and many newer and better solutions are available each passing day. There are two different types of computer hardware. Most computer software and hardware installation can be carried out with the some basic knowledge of computers. But many folks feel they have this knowledge and sometimes do more damage than good when attempting to make changes to the operating system. If an installation procedure seems too complicated, you should ask the professionals at Computer Upgraders to install or assist you with the installation in order to assure optimal performance after the install and avoid potential problems in the future. QUICKBOOKS INTEGRATION QuickBooks Online and Desktop integration can be a intensive chore for many businesses that don't have the time to go through extensive online instructions and manuals or delegate the job to an inexperienced employee. Setting up the software properly will also vary depending on which merchant account you use to complete your basic transactions. The Pros at Computer Upgraders are adept at setting up this software system with any and all merchant services and take the time to explain the workings of the product to your staff in a way that makes understanding its functionality an easy process. QuickBooks technology, like other sofware programs is constantly changing and being updated. When these updates go into application a simple phone call to Computer Upgraders can usually explain what you need to do to remain up-to-date. If you are planning to setup QuickBooks or need help updating your system, Call us to make an appointment and we will assist you in a timely manner. SERVER CONFIGURATION & SECURITY When setting up infrastructure, getting your applications up and running will be our primary concern. However, just making sure your applications will function properly without addressing the security of your infrastructure could have devastating consequences later for your network. A firewall is a piece of software (or hardware) that controls what services are exposed to the network. This means blocking or restricting access to every port except for those that should be publicly available. Server Maintenance Our comprehensive server maintenance program includes preventative measures to reduce downtime and business interruption. We evaluate your servers' backup, antivirus, email, RAID, critical updates and cooling system operations. We will also go the extra mile to clean temporary files, inspect the hard drive and memory allotments. Regular defragmentation is run to further maximize the performance of your vital servers. NETWORK SECURITY CONFIGURATIONS The network devices hold great importance for someone who wants to get connected to the internet since that is their link to the web. But the security of those network devices is very important since one might be at some potential risk of data theft. We implement the following strategies to improve your network security: Firewalls, Routers, Switches, Load Balancers, Proxies, Web security gateways, VPN concentrators, NIDS and NIPS, Protocol analysers, Spam filters, UTM security appliances, and application aware devices are implemented. Lost? The knowledgeable technicians at Computer Upgraders have the training and know-how to take care of Network Security Configurations and show you how to work and maintain their usefullness. Network Maintenance and Security Our advanced technology in our network systems often incur the same problems as any other machine. But even with cutting-edge computers, the underlying fact is that these systems are complex collections of machines performing millions of calculations. In addition, networks are required to protect your valuable data from human error, viruses and spyware. For this reason, your network and the data it contains is likely your most valuable asset. Computer Upgraders has the expertise to develop the most effective and affordable method of maintaining and securing your networks. REMOTE SUPPORT AND MONITORING Computer Upgraders proactively monitors your business' entire IT infrastructure. We can anticipate and prevent issues before they occur and keep you up to date with any IT issues until they are resolved including Proactive Network Monitoring, Windows Update Deployment, Hardware/Asset Tracking, Software License Tracking, Security Update Monitoring and Event Ticketing & Resolution Tracking. We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their tasks, which adds to the cost of operations, and the cost of repairing the problem. With Computer Upgraders PC remote monitoring service, you never have to worry about that again. Remote Support We service your remote and traveling users with the latest secure remote access tools, so that they're productive when on the go. Integrated remote support applications enable us to take control of your desktops, mobile devices, and servers, just as if we were physically present. By utilizing effective remote support, Computer Upgraders is able to reduce your support expenditures by minimizing the number of on-site service calls. This allows your issues to be resolved faster, making your users more productive, and minimizing costs at the same time. Intrusion Protection Computer Upgraders employs proven firewall technologies to protect your network from unauthorized users and intruders. We further protect your network from the enormous damage that can result from virus attacks. Client, Server and Messaging Anti-Virus Suites offer advanced protection from viruses. Your email systems are another opportunity for security breaches. With email filtering and encryption systems we enable you to filter all unwanted emails, while keeping legitimate emails secure. These effective security applications keep potentially damaging emails from ever reaching user desktops. Help Desk The mission of modern help desks is to support business value and end-user productivity and satisfaction. In most cases, the help desk is the first line of defense. Its effectiveness is mission-critical as it is commonly the first, and sometimes only, point of contact for the end users. Computer Upgraders has created a unique model for delivering high quality support while maintaining cost efficiencies. Our personalized assistance is provided via both phone and email for desktops, laptops, servers, email, WAN/LAN (Internet/network), wireless, mobile devices and printers. During phone support, we can even access your server to modify network users